HARMONY WINES, Gothic House, Barker Gate, Nottingham, NG1 1JU

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Privacy Policy

Harmony Wines Alliance Privacy Policy

Who we are

Our website address is: https://harmonywines.uk

Comments.

  • Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
  • Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
  • · Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • · Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.

Media

Our website does not allow users to upload images or other media files. Because of this, we do not collect, store, or process any user‑generated media content.

Cookies

We use cookies to:

  • Provide and maintain core website features
  • Improve site performance and user experience
  • Analyse traffic and usage patterns
  • Personalise content
  • Deliver relevant advertising (if applicable)
  • Why We Use Cookies We use cookies to:
  • Provide a secure and reliable shopping experience
  • Remember your basket and account settings
  • Improve our product pages and customer journey
  • Offer personalised recommendations
  • Deliver relevant promotions and measure marketing performance
  • Payment processors
  • Analytics tools
  • Advertising partners
  • Social media integrations (e.g., Instagram product feeds)
  • Essential Cookies These are required for the website to function. They enable features such as:
  • Adding items to your basket
  • Secure checkout
  • Account login
  • Fraud prevention and site security

Who we share your data with

Our data retain with the company, we don’t share custumers details .

.Data retention period: at Harmony Wines Alliance our policy is to delete customer data after a period of 5 years providing there is no further reason to retain it.

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • · Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
  • ·Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
  • .If you make a request, we must respond to you without undue delay and in any event within one month.
  • To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
  • Our lawful bases for the collection and use of your data.
  • f you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
  • If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
  • The ICO’s address:
  • Information Commissioner’s Office
  • Wycliffe House
  • Water Lane
  • Wilmslow
  • Cheshire
  • SK9 5AF
  • Helpline number: 0303 123 1113
  • Website: our paragraph text
  • Last updated
  • 06|2026
  • Our Address
  • Harmony Wines Alliance
  • Gothic HouseBarker Gate
  • Nottingham
  • Nottinghamshire
  • NG1 1JU
  • Tel 07446 860916
  • Int 44 7446 860913

Where your data is sent

We only share your information with trusted third‑party providers who help us run our business, process your orders, and improve your experience. These include:

• Payment Processors To securely handle your payments for wine, coffee, and related products. This may include card processors or services such as PayPal, Stripe, or Klarna.

• Delivery & Courier Services To deliver your orders to your chosen address. We share only the information needed for delivery, such as your name, address, and contact details.

• Website Hosting & Technical Providers Our website is hosted and supported by third‑party companies who may process data to keep the site secure, stable, and functioning properly.

• Analytics & Performance Tools We use analytics services (such as Google Analytics) to understand how customers browse our products and to improve our website and marketing.

• Marketing & Email Platforms If you sign up for newsletters or promotions, your email address may be processed by our email marketing provider to send updates and offers.

• Fraud Prevention & Security Services Some data may be shared with services that help detect fraud, protect payments, and keep our website safe.

• Legal or Regulatory Requirements We may share information if required to comply with legal obligations, such as age‑verification laws for alcohol sales.

We never sell your personal data to third parties.

Our email address [email protected]

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Purchase or account history
  • Payment details (including card or bank information for transfers and direct debits)
  • Credit reference information
  • Website user information (including user journeys and cookie tracking)

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Marketing preferences
  • Location data
  • Purchase or viewing history
  • IP addresses
  • Website and app user journey information
  • We collect or use the following information for research or archiving purposes:
  • Names and contact details
  • Addresses
  • Location data
  • Purchase or viewing history
  • We collect or use the following information to comply with legal requirements:
  • Name
  • Contact information
  • We collect or use the following personal information for dealing with queries, complaints or claims:
  • Names and contact details
  • Address
  • Payment details
  • Account information
  • Purchase or service history
  • Lawful bases and data protection rights.